The Essence of Trust℠

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The Essence of Trust℠ 2017-05-18T17:51:36+00:00

Program Overview

The word “trust” is used throughout our society, both personally and professionally. Individuals trust others in different ways – personality, past experiences, job functions, and responsibilities tend to influence how we tend to trust. This program explores all of these factors for trust.

Key Objectives

Discuss:

  • What is trust?
  • What are some characteristics of trust?
  • What are some qualities or attributes in a person that cause you to TRUST him or her?
  • What are some qualities or attributes in a person that cause you to DISTRUST him or her?

Explore the ways that professionals extend, build, sustain, and restore trust.

Key Learning Concepts

There are four ways that professionals (and people in general) extend trust:

  • Trust no matter what
  • Trust until proven otherwise
  • Trust but verify
  • Trust only if no other choice

The best professionals “trust but verify” and establish communication that their trust is received and recognized.

Course Materials

Pre-Training Survey Pre-Training Reading Participant Workbook Interactive Polling
Remote Participants Video Vignettes Custom Scenarios Post-Training Tools