What is a crisis? Have you ever experienced a crisis in your professional life? The noun crisis comes from the Latinized form of the Greek word krisis, meaning “turning point, a critical moment.” In this program, a Chief Operating Officer guides participants through a true story of leading through a major crisis while acting ethically, maintaining personal integrity, and doing the right thing for shareholders AND stakeholders.
Introduce leaders to the nature of crisis
Different types of crises
Various ways that leaders should respond and prevent future crises from occurring
Walk through of a real crisis and discussion of the impact of the crisis as it affects the employees, the assets of the firm, and relationships with customers, shareholders, suppliers, and distributors.
How a crisis affects you
Good leaders recognize that every company will face a crisis at one point or another
Importance of a crisis management plan
The healthiest organizations understand where their weaknesses exist and the impact on the survival of the firm.
Audience and Duration
The concepts and deliverables from this program are intended for frontline employees, supervisors, managers, and senior executives.
This program is offered in 2 and 4 hour modules.
Includes the Following